Remote Account Security Specialist - Fraud Prevention

American Express; Jefferson City (MO); Remote; USD 28,000 - 41,000; Full time

Job summary

American Express in the USA is seeking an Account Security Specialist to protect customers and detect fraudulent activity. You will build relationships with cardholders, handle calls, and review fraud charges to decide on payments while maintaining trust and service quality.

Join a team that emphasizes exceptional customer experience, with training and ongoing education to stay ahead of fraud. This role supports security and service across the American Express network.

Qualifications

• Bachelor's Degree is required.

Responsibilities

• Build relationships with cardholders and provide secure support.
• Handle inbound and outbound calls related to fraud.
• Review cardholder fraud charges and decide on payment outcomes.

Skills

Fraud detection

Customer relations

Education

Bachelor's Degree

Job description

American Express in the USA is seeking an Account Security Specialist to protect customers and detect fraudulent activity. You will build relationships with cardholders, handle calls, and review fraud charges to decide on payments while maintaining trust and service quality.

Join a team that emphasizes exceptional customer experience, with training and ongoing education to stay ahead of fraud. This role supports security and service across the American Express network.