Remote Account Resolution Specialist – WNY Eligible

American Coradius International; Town of Amherst (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Monthly bonuses

401(k) matching

Health insurance

Paid time off

Paid training

Vision insurance

Job summary

American Coradius International in the WNY area seeks individuals for remote customer service roles. You're crucial in managing payments and improving customer relationships. The benefits include competitive pay, unlimited bonuses, and comprehensive insurance packages.

Candidates must have a high school diploma, experience in customer service, and strong communication skills. Join a supportive team that values your growth and success!

Qualifications

• At least 2 years call center/customer service experience required.
• Exceptional knowledge of federal, state, and local laws concerning collections.
• Professional and comprehensible phone voice with proper English grammar.

Responsibilities

• Receive/make a high volume of communications to encourage customer payments.
• Detailed documentation of all account activities.
• Utilize skip tracing tools to establish contact with customers.

Skills

Customer service

Multi-tasking

Communication skills

Active listening

Proficient computer skills

Education

High School Diploma

Tools

Zoom

Microsoft Word

Microsoft Excel

Job description

American Coradius International in the WNY area seeks individuals for remote customer service roles. You're crucial in managing payments and improving customer relationships. The benefits include competitive pay, unlimited bonuses, and comprehensive insurance packages.

Candidates must have a high school diploma, experience in customer service, and strong communication skills. Join a supportive team that values your growth and success!