Remote Account Resolution Specialist

American Coradius International LLC; Carmel (IN); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid training

401(k) with employer match

Medical, Dental, Vision insurance

Paid vacation and sick time

Paid holidays

Job summary

American Coradius International LLC (ACI) is seeking an Account Resolution Specialist to manage inbound and outbound calls, negotiate payment arrangements, and support customers toward financial recovery from a remote location.

Candidates should have at least one year in collections or customer service, strong communication and problem-solving skills, and a reliable internet connection. Training is provided; benefits include medical/dental/vision and paid time off.

Qualifications

• High school diploma or GED required.
• Minimum of one year of proven experience in collections or customer service.
• Reliable internet connection and quiet remote workspace required.

Responsibilities

• Handle inbound and outbound calls to contact consumers.
• Negotiate payment arrangements for past-due accounts.
• Operate multiple computer systems with dual monitors while ensuring compliance with laws.

Skills

Collections experience

Communication

Multitasking

Problem solving

Attendance & reliability

Education

High school diploma or GED

Tools

Microsoft Office

Zoom

Webex

Job description

American Coradius International LLC (ACI) is seeking an Account Resolution Specialist to manage inbound and outbound calls, negotiate payment arrangements, and support customers toward financial recovery from a remote location.

Candidates should have at least one year in collections or customer service, strong communication and problem-solving skills, and a reliable internet connection. Training is provided; benefits include medical/dental/vision and paid time off.