Remote Account Operations Specialist

Cigna Corporation; Texas; Remote; USD 34,000 - 48,000; Part time

Job summary

Cigna Health and Life Insurance Company seeks an Encore-Account Manager Support Specialist to provide dedicated operational and project support to National Account Managers. The role focuses on behind-the-scenes coordination, readiness, reporting, and guidance to ensure a high-quality client experience.

Work is remote within Texas, with a commitment of 20 hours per week per resource. Open to retirees, you will help NAMs focus on strategic client management, renewal, and growth while handling

Qualifications

• Strong account management and operational execution skills.
• Experience supporting client implementations and renewals.
• Strong organizational and project management capabilities.
• Excellent written and verbal communication skills.

Responsibilities

• Provide project and account management support for new business implementations and priority accounts, coordinating activities and follow-up across internal partners.
• Readiness and issue resolution: track risks, escalate as needed, maintain visibility of deliverables.
• Gather, validate, and analyze operational and client reporting; identify discrepancies and coordinate follow-up.
• Provide just-in-time training and guidance to newer Account Managers and share best practices.

Skills

Account management

Operational execution

Project management

Multitasking

Analytical skills

Written and verbal communication

Cross-team collaboration

Job description

Cigna Health and Life Insurance Company seeks an Encore-Account Manager Support Specialist to provide dedicated operational and project support to National Account Managers. The role focuses on behind-the-scenes coordination, readiness, reporting, and guidance to ensure a high-quality client experience.

Work is remote within Texas, with a commitment of 20 hours per week per resource. Open to retirees, you will help NAMs focus on strategic client management, renewal, and growth while handling