Remote Account Manager, Verification Services

Compliance Holdings; Utah; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental and Vision Benefits

Health Savings and Flexible Spending

401(k) with Automatic Company contrib.

Employee Assistance Program

Company-paid Life and Disability

Paid Time Off

Job summary

Lumelight is seeking an Account Manager, Verification Services, to oversee client relationships and project delivery from onboarding to completion. This is a remote role within the continental United States and requires coordinating across cross-functional teams to ensure timely, high-quality outcomes for health benefits clients.

You'll manage timelines, gather onboarding materials, communicate with clients, and partner with the Data Team to ensure accurate deliverables while driving continuous

Qualifications

• High School Diploma, College preferred
• 1-3 years in client services, account management, project coordination, or related fields
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and video conferencing
• MS Suite, Teams familiarity
• Demonstrated ability to deliver exceptional service to clients with multiple priorities

Responsibilities

• Plan, coordinate, and track client projects to ensure timelines and quality standards
• Gather onboarding materials to support successful project execution
• Serve as the primary liaison between clients and Lumelight
• Facilitate meetings, provide status updates, and deliver project reports
• Collaborate with Data Team to ensure accurate data collection and timely deliverables
• Coordinate with cross-functional teams to ensure alignment and transparency
• Monitor progress, identify risks, and communicate solutions
• Maintain client records and logs per company processes
• Support continuous improvement in client experience and efficiency
• Perform other duties and special projects as assigned

Skills

MS Office proficiency

Video conferencing

Written and verbal communication

Time management

Organizational skills

Education

High School Diploma

College preferred

Tools

Microsoft Office

Teams

Job description

Lumelight is seeking an Account Manager, Verification Services, to oversee client relationships and project delivery from onboarding to completion. This is a remote role within the continental United States and requires coordinating across cross-functional teams to ensure timely, high-quality outcomes for health benefits clients.

You'll manage timelines, gather onboarding materials, communicate with clients, and partner with the Data Team to ensure accurate deliverables while driving continuous