Remote Account Manager, Verification Services

Compliance Holdings; Clayton (MO); Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health Savings & FSA

Employee Assistance Program

Life and Disability Insurance

Job summary

Lumelight in the United States seeks an Account Manager, Verification Services to guide client projects from kickoff to completion. This client-facing role partners with the Operations and Data teams to ensure timely, high-quality deliverables while maintaining strong client relationships.

Remote within the continental United States, you will coordinate onboarding, communicate progress, and help drive improvements in service delivery to meet client needs and regulatory expectations.

Qualifications

• 1–3 years of experience in client services, account management, project coordination, customer support, or a related field.
• Experience in health benefits, insurance, healthcare, or professional services is preferred but not required.
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) and video conferencing.
• Superior problem‑solving ability and organizational skills; ability to manage multiple priorities.
• Demonstrated relationship-building skills with clients throughout the audit process.

Responsibilities

• Plan, coordinate, and track client projects to ensure timelines, milestones, and quality standards.
• Gather, review, and process onboarding and implementation materials for project success.
• Serve as the primary liaison between clients and Lumelight, understanding goals and needs.
• Communicate with clients through meetings, status updates, and reports.
• Partner with the Data Team to ensure accurate data collection and timely deliverables.
• Collaborate with cross-functional teams to ensure alignment and successful outcomes.

Skills

Client services

Account management

Project coordination

Time management

Organizational skills

Relationship building

Education

High School Diploma

College preferred

Tools

Microsoft Office Suite

Video conferencing

Job description

Lumelight in the United States seeks an Account Manager, Verification Services to guide client projects from kickoff to completion. This client-facing role partners with the Operations and Data teams to ensure timely, high-quality deliverables while maintaining strong client relationships.

Remote within the continental United States, you will coordinate onboarding, communicate progress, and help drive improvements in service delivery to meet client needs and regulatory expectations.