Remote Account Manager — SaaS Growth & Partnerships

Xtremepush; Tampa (FL); Remote; USD 90,000 - 140,000; Full time

Job summary

Xtremepush, a leading omnichannel customer engagement platform, is seeking an account manager to nurture long-term partnerships, drive revenue retention, and growth across strategic customers. You will manage onboarding, conduct QBRs, identify cross-sell opportunities, and collaborate with cross-functional teams to ensure successful delivery.

This remote role aligns with East Coast timezone and requires 5+ years in tech/SaaS.

Qualifications

• 5+ years of experience in account management or customer success in a tech/SaaS company.
• Proven ability to build trusted advisor relationships with executive sponsors.
• Strong communication, negotiation and presentation skills.

Responsibilities

• Serve as the primary point of contact for assigned accounts.
• Build and maintain long-lasting client relationships with regular check-ins.
• Conduct Quarterly Business Reviews to align on goals and initiatives.
• Identify and pitch cross-sell and upsell opportunities to drive revenue growth.
• Track progress and report on account status in HubSpot.
• Forecast and monitor key account metrics including quarterly results and annual forecasts.
• Resolve client requests and escalate issues as needed.
• Collaborate with cross-functional teams to deliver on customer strategies.

Skills

Account management

Customer success

Relationship building

Negotiation

Communication

HubSpot

Tools

HubSpot

Job description

Xtremepush, a leading omnichannel customer engagement platform, is seeking an account manager to nurture long-term partnerships, drive revenue retention, and growth across strategic customers. You will manage onboarding, conduct QBRs, identify cross-sell opportunities, and collaborate with cross-functional teams to ensure successful delivery.

This remote role aligns with East Coast timezone and requires 5+ years in tech/SaaS.