Remote Account Manager - Retail Print & POSM

adm Indicia; United States; Remote; USD 48,000 - 64,000; Full time

Job summary

adm-Indicia is seeking an Account Manager to lead day-to-day management of retail print, POSM, and branded assets for our key client accounts. You will act as the primary liaison between client stakeholders, internal teams and supplier partners, ensuring projects are delivered on time, within budget and to high quality standards.

This remote role offers flexibility to travel to client sites as required, with opportunities to drive innovation, sustainability and cost savings while expanding

Qualifications

• Experience in Account Management and client liaison.
• Proven ability to manage multiple projects end-to-end.
• Knowledge of retail marketing and POSM.
• Experience with supplier networks.
• Strong budget and cost-control capabilities.
• Excellent stakeholder management and communication skills.
• Experience in FMCG or shopper marketing is a plus.
• Ability to travel to client sites as needed.

Responsibilities

• Build and maintain strong relationships with stakeholders across Marketing, Shopper Marketing, Sales, Procurement and Brand teams, acting as the primary day-to-day client contact.
• Manage multiple projects from initial brief through sourcing, production, logistics and final delivery, ensuring agreed service levels and client expectations are achieved.
• Source retail print, POSM, display units, promotional products and branded merchandise through approved supplier networks, ensuring value, quality and compliance.
• Oversee production, artwork approvals, proofing, sampling, manufacturing timelines and quality assurance processes across all deliverables.
• Manage budgets, purchase orders, invoicing processes and project spend whilst identifying productivity improvements and cost-saving opportunities.
• Produce regular reporting on project status, spend, savings, operational KPIs, service levels and account performance, identifying opportunities for continuous improvement.
• Support innovation and sustainability initiatives by identifying new materials, technologies and production solutions that create value for the client.
• Share market insights, retail trends and best practice recommendations to enhance shopper engagement, drive operational efficiency and support account growth.

Skills

Account management

Project management

Marketing services

Print management

POSM

Promotional merchandise

Stakeholder management

Communication

Budget management

Sustainability initiatives

Tools

Microsoft Office

Excel

PowerPoint

Project tracking tools

Job description

adm-Indicia is seeking an Account Manager to lead day-to-day management of retail print, POSM, and branded assets for our key client accounts. You will act as the primary liaison between client stakeholders, internal teams and supplier partners, ensuring projects are delivered on time, within budget and to high quality standards.

This remote role offers flexibility to travel to client sites as required, with opportunities to drive innovation, sustainability and cost savings while expanding