Remote Account Manager - Municipal Services

SAFEbuilt

Detroit (MI)

Remote

USD 100,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401K with match

Paid holidays

Paid time off

Paid training

New certification bonuses

Job summary

SAFEbuilt is seeking an experienced Account Manager to join our team, focusing on Ohio and Michigan markets. You will manage a portfolio of municipal accounts, develop strategic plans, and build a robust pipeline to exceed revenue targets while delivering exceptional client service.

The role emphasizes relationship-building with municipal leaders, cross-functional collaboration, and ongoing reporting. A 5+ year track record in B2G or complex client sales, with a strong understanding of

Qualifications

5+ years of professional, account management/consultative sales experience with complex government or business to government or business to business services with a track-record of consistent success.
Portfolio management experience across many accounts to grow revenue and profitability.
Deep experience in developing and growing business in complex, procurement-centric, relationship-based sales that can have long sales cycles and be well-rounded in all aspects of sales and account management.
Solid understanding of municipal environments including the decision-making and procurement process, political dynamics, municipal structure, and building department operations.
Excellent communication skills, verbally and in writing for effective presentations and proposals

Responsibilities

Exceed sales, revenue, profitability and client satisfaction targets as assigned.
Develop and maintain a business plan across your portfolio accounts with individual account plans that achieve the assigned targets.
Build and maintain a healthy, qualified pipeline of new opportunities that lead to sales and revenues by working/networking across municipal leaders and attending/participating in local meetings & events.
Nurture and develop new opportunities that are logical, innovative, and strategic to growing SAFEbuilt.
Ensure high client satisfaction and mitigate revenue & client losses by engaging client leaders, leading issue resolution and providing performance reviews and reports.
Establish yourself and SAFEbuilt a trusted adviser on the industry and community development services thought leader bringing unique, value-added insights to your clients that help them meet their objectives.
Be local and network – meet and communicate frequently with leaders in your municipal clients.
Work closely with the operations teams and SAFEbuilt leaders to grow revenue in existing accounts, develop winning solutions, serve clients better and meet our overall financial objectives.
Execute successful account management and sales strategies, techniques and best practices to optimize our growth, win-rates, profitability and client satisfaction.
Create and present market and competitively differentiated solutions that SAFEbuilt can profitably deliver and support by working closely with operations and all departments.
Prepare and respond to all target account requests for proposals, company information, and presentations on the company’s capabilities in a manner that distinguishes SAFEbuilt from competition.
Provide feedback to management to improve the success of sales, solutions, pricing and go to market.
Maintain sales and client databases and provide reporting and forecasting as required.
Perform other duties as assigned by management.