Remote Account Manager - Healthcare Providers

PlacidWay; United States; Remote; MXN 500.000 - 700.000; Vollzeit

Benefits dieser Stelle

Remote work

Zusammenfassung

PlacidWay is a global medical tourism marketplace seeking an Account Manager to nurture relationships with healthcare providers on our platform. You will understand provider needs, coordinate with internal teams, monitor patient cases and leads, and drive improvements in response times, conversions, and revenue.

This remote role requires excellent English, strong organizational skills, and the ability to manage multiple accounts across borders.

Qualifikationen

• 2–4+ years in account management or customer success.
• Strong written and verbal English.
• Experience managing multiple clients and priorities.
• Ability to work remotely with international providers.

Aufgaben

• Manage a portfolio of healthcare providers, clinics, hospitals, and medical professionals.
• Build and maintain strong provider relationships and act as primary contact.
• Monitor patient leads and cases and ensure timely responses.
• Coordinate with internal teams for escalations and support.
• Improve provider response, follow-up, and patient handling processes.
• Track case progress from inquiry to treatment and revenue.

Kenntnisse

Account management

Customer success

Relationship management

CRM system

English communications

Remote work

Tools

CRM system

Jobbeschreibung

PlacidWay is a global medical tourism marketplace seeking an Account Manager to nurture relationships with healthcare providers on our platform. You will understand provider needs, coordinate with internal teams, monitor patient cases and leads, and drive improvements in response times, conversions, and revenue.

This remote role requires excellent English, strong organizational skills, and the ability to manage multiple accounts across borders.