Remote Healthcare SaaS Account Manager for Growth

CHG Healthcare; Raleigh (NC); Remote; USD 72,000 - 192,000; Full time

Benefits offered by this job

401(k) retirement plan with company ?m

Healthcare benefits

Flexible work schedules including work

Tuition reimbursement programs

Volunteer time off and matching

Job summary

CHG Healthcare is seeking an Account Manager to serve as a trusted advisor to healthcare clients. You will guide clients through their workflow on a vendor-neutral VMS, plan strategically with them, and help them derive more value from Locumsmart over time.

You will build relationships across client organizations, drive adoption of features, and develop strategic account plans to achieve goals. This role offers remote-work options within the U.S. and a compensation structure tied to performance.

Qualifications

• Exceptional client-facing and consultative skills.
• Strategic thinking and experience building and executing client plans.
• Ability to manage and influence diverse stakeholders.
• Enthusiasm for technology and teaching clients to use it.
• Strong understanding of the locum tenens and healthcare industry.
• Proven account management or customer success experience
• Bachelor’s degree in business or a related field, or equivalent experience.

Responsibilities

• Build strong relationships with stakeholders at every level of our client organizations and act as a consultative partner.
• Usher clients through their workflow, from assignment requests to invoicing, and educate them on how to use Locumsmart to solve business challenges.
• Drive adoption of new and existing features.
• Develop and run strategic account plans, and lead business reviews tied to client goals.
• Identify expansion opportunities within current clients, including new facilities, service lines, and underused features.
• Coordinate multiple client stakeholders and partner with internal teams to meet client needs.
• Track client satisfaction, retention, utilization, and revenue growth.
• Share client feedback and industry trends to help shape our products.

Skills

Account management

Client relationship building

Strategic planning

Stakeholder management

Tech-savviness

Healthcare industry knowledge

Communication

Education

Bachelor’s degree in business or related field

Job description

CHG Healthcare is seeking an Account Manager to serve as a trusted advisor to healthcare clients. You will guide clients through their workflow on a vendor-neutral VMS, plan strategically with them, and help them derive more value from Locumsmart over time.

You will build relationships across client organizations, drive adoption of features, and develop strategic account plans to achieve goals. This role offers remote-work options within the U.S. and a compensation structure tied to performance.