Remote Account Manager - Food and Healthcare Assurance

RXinsider LTD.; Des Moines (IA); Hybrid; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life and Disability Insurance

401(k) with company match

Paid vacation & holidays

Job summary

Eurofins USA Food Testing seeks a Customer Service Manager for Food & Healthcare Assurance. Based in the United States, this fully remote role owns a defined portfolio of accounts across both lines and serves as the primary commercial contact from quotation to renewal.

You will balance transactional quoting with strategic account ownership, collaborating with technical services, scheduling and operations to drive client retention and revenue growth.

Qualifications

• Bachelor-level degree or equivalent in a related field.
• Minimum 2 years' experience in B2B inside sales, customer service, business development or account support.
• Familiarity with TIC industry and food certifications is a plus.

Responsibilities

• Own a defined portfolio of Food Assurance and Healthcare Assurance clients from quotation to renewal.
• Manage remote client relationships through regular calls, video meetings, and reviews.
• QUALIFY inbound requests and convert them into signed agreements; follow up on offers to drive approvals.

Skills

Sales & communication

Customer-focused

English fluency

Education

Bachelor's degree in Business, Sales, Marketing, Economics, Food Science, Biology, Chemistry, Pharmacy or related field

Tools

Microsoft Dynamics

Quoting tools

MS Office

Video conferencing

Job description

Eurofins USA Food Testing seeks a Customer Service Manager for Food & Healthcare Assurance. Based in the United States, this fully remote role owns a defined portfolio of accounts across both lines and serves as the primary commercial contact from quotation to renewal.

You will balance transactional quoting with strategic account ownership, collaborating with technical services, scheduling and operations to drive client retention and revenue growth.