Remote Account Manager — Facilities & Real Estate Solutions

BGIS; Indianapolis (IN); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

401(k) Match

Job summary

BGIS ITS in a remote postion within the United States is seeking an Account Manager to build lasting client relationships, ensure objectives are met, and deliver value across multiple projects for key stakeholders.

Qualifications include a Bachelor's degree and 4+ years in construction or facilities management, 3+ years in account management, plus strong verbal and written communication, teamwork, and problem-solving skills. Travel and a valid driver's license may be required.

Qualifications

• Bachelor's Degree in business, engineering, construction, management, business administration or equivalent work experience.
• Minimum 4 years applicable work experience in the construction or facilities management industry.
• Minimum 3 years of experience with account management.
• Excellent verbal and written communication skills.
• Ability to collaborate in a teamwork environment with internal and external contacts.
• Problem Solving skills to identify root cause issues and take appropriate steps for resolution.
• Time Management focus to balance multiple competing priorities.
• Relationship building to maintain current clients and build connections with additional industry contacts.
• Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project.
• Working knowledge of SharePoint preferred.
• Knowledge of CRM a plus.
• Building Owners and Management Association (BOMA) certification or designation preferred.

Responsibilities

• Develop and maintain personal relationships with key client stakeholders.
• Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise.
• Monitor progress to ensure KPIs (key performance indicators) are reached and that the achievements are communicated and the BGIS goals evolve with the client.
• Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables.
• Contribute to the completion of other key initiatives as assigned.
• Collaborate with business development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services with assigned client base.

Skills

Client relationship management

Communication skills

Team collaboration

Time management

Problem solving

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Outlook

Project

SharePoint

CRM

Job description

BGIS ITS in a remote postion within the United States is seeking an Account Manager to build lasting client relationships, ensure objectives are met, and deliver value across multiple projects for key stakeholders.

Qualifications include a Bachelor's degree and 4+ years in construction or facilities management, 3+ years in account management, plus strong verbal and written communication, teamwork, and problem-solving skills. Travel and a valid driver's license may be required.