Remote Account Manager – Facilities & Construction

BGIS; Santa Fe (NM); On-site; USD 65,000 - 100,000; Full time

Job summary

BGIS ITS is seeking an Account Manager to join our team remotely in the United States and surrounding areas. BGIS is a leading provider of customized facility management and real estate services, with a global footprint and a commitment to safety, health, and the environment.

The Account Manager will build relationships with key client stakeholders, manage delivery schedules, monitor KPIs, and collaborate with business development to expand services.

Qualifications

• Bachelor's degree in business, engineering, construction, management, business administration or equivalent.
• Minimum 4 years applicable work experience in the construction or facilities management industry.
• Minimum 3 years of experience with account management.
• Excellent verbal and written communication skills.
• Ability to collaborate in a teamwork environment with internal and external contacts.

Responsibilities

• Develop and maintain personal relationships with key client stakeholders.
• Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise.
• Monitor progress to ensure KPIs (key performance indicators) are reached and that the achievements are communicated and the BGIS goals evolve with the client.
• Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables.
• Contribute to the completion of other key initiatives as assigned.
• Collaborate with business development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services with assigned client base.

Skills

Verbal and written communication

Teamwork

Relationship building

Problem solving

Time management

Travel readiness

Education

Bachelor's degree in business, engineering, construction, management, business administration or equivalent

BOMA certification or designation preferred

Tools

MS Word

Excel

Outlook

Project

SharePoint

CRM

Job description

BGIS ITS is seeking an Account Manager to join our team remotely in the United States and surrounding areas. BGIS is a leading provider of customized facility management and real estate services, with a global footprint and a commitment to safety, health, and the environment.

The Account Manager will build relationships with key client stakeholders, manage delivery schedules, monitor KPIs, and collaborate with business development to expand services.