Remote Account Manager, Facilities & Real Estate Solutions

BGIS; Oklahoma City (OK); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

401(k) Match

Job summary

BGIS ITS is seeking an Account Manager to join the team remotely in the United States and surrounding areas. The role focuses on client retention, relationship building, and ensuring delivery of objectives for assigned accounts.

Responsibilities include developing relationships with client stakeholders, monitoring KPIs, coordinating with internal teams, and identifying expansion opportunities with existing clients.

Qualifications

• Bachelor's Degree in business, engineering, construction, management, business administration or equivalent work experience.
• Minimum 4 years applicable work experience in the construction or facilities management industry.
• Minimum 3 years of experience with account management.
• Excellent verbal and written communication skills.
• Ability to collaborate in a teamwork environment with internal and external contacts.
• Problem solving to identify root cause issues and take appropriate steps for resolution.
• Time Management focus to balance multiple competing priorities.
• Relationship building to maintain current clients and build connections with additional industry contacts.
• Intermediate working knowledge of Microsoft Word, Excel, Outlook, and Project.
• Working knowledge of SharePoint preferred.
• Knowledge of CRM a plus.
• BOMA certification or designation preferred.

Responsibilities

• Develop and maintain personal relationships with key client stakeholders.
• Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise.
• Monitor progress to ensure KPIs are reached and BGIS goals evolve with the client.
• Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables.
• Contribute to the completion of other key initiatives as assigned.
• Collaborate with business development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services with assigned client base.

Skills

Relationship building

Communication skills

Time management

Teamwork

Problem solving

Verbal & written communication

Education

Bachelor's Degree in business / related field

Tools

MS Word

MS Excel

Outlook

Project

SharePoint

CRM

Job description

BGIS ITS is seeking an Account Manager to join the team remotely in the United States and surrounding areas. The role focuses on client retention, relationship building, and ensuring delivery of objectives for assigned accounts.

Responsibilities include developing relationships with client stakeholders, monitoring KPIs, coordinating with internal teams, and identifying expansion opportunities with existing clients.