Remote Facilities Account Manager | Client Growth

BGIS; Topeka (KS); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Paid time off (48–168 hours)

Paid holidays

401(k) match

Job summary

BGIS ITS is seeking an Account Manager to join the team remotely in the United States and surrounding areas. The role focuses on maintaining client relationships, delivering value, and ensuring project delivery aligns with client objectives across facilities management and real estate services.

The position requires a bachelor’s degree and minimum 3–4 years in account management within construction or facilities management, with strong communication and teamwork skills.

Qualifications

• Bachelor's Degree in business, engineering, construction, management, business administration or equivalent work experience.
• Minimum 4 years applicable work experience in the construction or facilities management industry.
• Minimum 3 years of experience with account management.
• Excellent verbal and written communication skills.
• Ability to collaborate in a teamwork environment with internal and external contacts.
• Problem Solving skills to identify root cause issues and take appropriate steps for resolution.
• Time Management focus to balance multiple competing priorities.
• Relationship building to maintain current clients and build connections with additional industry contacts.
• Working knowledge of Microsoft Word, Excel, Outlook, and Project.
• Working knowledge of SharePoint preferred.
• Knowledge of CRM a plus.
• Building Owners and Management Association (BOMA) certification or designation preferred.

Responsibilities

• Develop and maintain personal relationships with key client stakeholders.
• Ensure client objectives and concerns are dealt with in a thoughtful and effective manager, informing senior business leadership of any problems that may arise.
• Monitor progress to ensure KPIs are reached and that BGIS goals evolve with the client.
• Partner with multiple contacts to manage overall product/project delivery schedule, client deliverables and cross department deliverables.
• Contribute to the completion of other key initiatives as assigned.
• Collaborate with business development to identify and pursue expansion opportunities for existing clients.
• Renew and expand services with assigned client base.

Skills

Account management

Relationship building

Communication

Time management

Travel

Education

Bachelor's degree in business, engineering, construction, management, or related field

Tools

Microsoft Word

Excel

Outlook

Project

SharePoint

CRM

Job description

BGIS ITS is seeking an Account Manager to join the team remotely in the United States and surrounding areas. The role focuses on maintaining client relationships, delivering value, and ensuring project delivery aligns with client objectives across facilities management and real estate services.

The position requires a bachelor’s degree and minimum 3–4 years in account management within construction or facilities management, with strong communication and teamwork skills.