Remote Account Manager, Customs Compliance Growth

Magaya Corporation; Atlanta (GA); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Remote work not specified

Job summary

Magaya Corporation seeks an Account Manager, Customs Compliance in Atlanta, GA. The role focuses on driving revenue growth within an existing customer portfolio and expanding relationships through cross-sell and renewals.

The ideal candidate has 2–3 years of B2B sales experience, understands import/export regulations, and is skilled in CRM and negotiations. Travel up to 35% may be required; SaaS or logistics experience is preferred.

Qualifications

• Education: Bachelor's degree or equivalent experience.
• 2–3 years B2B sales, account management, or customer expansion experience.
• Proven ability to carry and achieve an individual revenue quota.
• Ability to identify, negotiate, and close cross-sell and upsell opportunities within existing customers.
• Strong capability to demonstrate software/product features and connect them to business outcomes.
• Knowledge of import/export regulations.
• Experience forecasting revenue and maintaining CRM data.
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Own an assigned portfolio and develop account strategies to increase recurring revenue and retention.
• Meet or exceed the sales quota through renewals, cross-sell, upsell, and expansions.
• Identify whitespace and expansion opportunities via discovery of business operations and tech needs.
• Develop and maintain a healthy sales pipeline with accurate revenue forecasts.
• Conduct regular customer meetings, business reviews, demos, and on-site visits.
• Build relationships with stakeholders at multiple levels within customer organizations.
• Lead pricing discussions, contract negotiations, and closing of deals.
• Monitor customer satisfaction, needs, and potential risks or opportunities.
• Coordinate internal resources for escalations involving Support, Services, Implementation, or Finance.
• Set clear expectations about processes, scope, and commitments.
• Advocate for customers while balancing company policies and objectives.
• Troubleshoot customer inquiries and collaborate to solve complex challenges.
• Maintain accurate account information in CRM and sales tools.
• Represent the company at meetings and industry events.

Skills

B2B sales

Quota management

Cross-sell upsell

CRM usage

Presentation skills

Regulatory knowledge

Forecasting

Customer relationship

Education

Bachelor's degree

Tools

CRM systems

Salesforce

Job description

Magaya Corporation seeks an Account Manager, Customs Compliance in Atlanta, GA. The role focuses on driving revenue growth within an existing customer portfolio and expanding relationships through cross-sell and renewals.

The ideal candidate has 2–3 years of B2B sales experience, understands import/export regulations, and is skilled in CRM and negotiations. Travel up to 35% may be required; SaaS or logistics experience is preferred.