Remote Account Manager, Commercial Lines (P&C Licensed)

Insurance Office of America; Von Ormy (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K with match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America in Texas seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business initiatives. You will coordinate day-to-day admin, handle service requests, and ensure accurate policy administration and billing.

The role requires an active P&C license, strong analytical and communication skills, and a commitment to service excellence within a collaborative team environment.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Strong knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding customer service, communication, multitasking, and organization.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues and ensure no errors or omissions.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity/suspense to ensure timely completion.
• Communicate frequently with the account team about workload status and issues.
• Deliver excellent service and proactively anticipate needs.
• Stay updated on company policies and procedures.
• Champion IOA values and demonstrate integrity and leadership.

Skills

Account management

Insurance knowledge

Customer service

Education

CIC or equivalent

High School Diploma

Tools

MS Office

Job description

Insurance Office of America in Texas seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new business initiatives. You will coordinate day-to-day admin, handle service requests, and ensure accurate policy administration and billing.

The role requires an active P&C license, strong analytical and communication skills, and a commitment to service excellence within a collaborative team environment.