Remote Account Manager - Commercial Lines (P&C Licensed)

Insurance Office Of America, Inc.; Pasadena (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

401K with match

Paid holidays

Career progression

Work-life balance

Community service

Job summary

Insurance Office of America (IOA) in Pasadena, CA, seeks an Account Manager - Commercial Lines to manage a book of business and ensure retention while coordinating admin and customer service activities.

The role requires an active P&C license, and ability to work Pacific Time hours; remote options exist with onsite hybrid requirements depending on branch needs. IOA emphasizes service, renewal management, and policy administration.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues with no errors or omissions.
• Maintain technical competence and industry expertise; direct daily activities of the account management team.

Skills

Account management

Insurance industry knowledge

Analytical skills

Customer service

Communication

Multitasking

Organization

Education

High School Diploma

Tools

MS Office

Outlook

Word

Excel

Job description

Insurance Office of America (IOA) in Pasadena, CA, seeks an Account Manager - Commercial Lines to manage a book of business and ensure retention while coordinating admin and customer service activities.

The role requires an active P&C license, and ability to work Pacific Time hours; remote options exist with onsite hybrid requirements depending on branch needs. IOA emphasizes service, renewal management, and policy administration.