Remote Account Manager - Commercial Lines Leader

Insurance Office Of America, Inc.; Santa Ana (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and coordinate daily admin and service activities. The role requires active P&C licensure and PT-friendly hours within California.

The position emphasizes technical competence, leadership of the account management team, and proactive service delivery to ensure timely renewals and policy administration.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy.

Skills

Account management experience

Insurance brokerage knowledge

Analytical problem solving

Customer service

Communication

Multitasking

MS Office proficiency

Education

High School Diploma

Tools

Outlook

Word

Excel

Job description

Insurance Office of America, Inc. is seeking an Account Manager - Commercial Lines to manage an assigned book of business, retain clients, and coordinate daily admin and service activities. The role requires active P&C licensure and PT-friendly hours within California.

The position emphasizes technical competence, leadership of the account management team, and proactive service delivery to ensure timely renewals and policy administration.