Remote Account Manager - Commercial Lines (Insurance)

Insurance Office of America; West Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a assigned book of business, ensuring retention and supporting new business. You will coordinate daily admin tasks, handle service requests, and ensure accurate policy administration, billing, and renewals.

The role requires a P&C license (active) with potential for CIC; strong communication, analytical, and organizational skills are essential.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active P&C license; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business and support new business.
• Coordinate day-to-day administrative and customer service activities.
• Resolve complex issues with accuracy and timeliness.
• Renewals, policy management, billing, and coverage analysis.
• Maintain agency systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

Analytical skills

Communication skills

MS Office

Education

High School Diploma

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a assigned book of business, ensuring retention and supporting new business. You will coordinate daily admin tasks, handle service requests, and ensure accurate policy administration, billing, and renewals.

The role requires a P&C license (active) with potential for CIC; strong communication, analytical, and organizational skills are essential.