Remote Account Manager – Commercial Lines

Insurance Office Of America, Inc.; Paradise Valley (AZ); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career progression

Work-life balance

Job summary

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines to manage a book of business, retain clients, and support new business. The role requires active P&C licensing and ability to work Pacific Time Zone hours.

Remote work is open to several states, with occasional on-site requirements per policy. Competitive salary, benefits, and opportunities for growth are offered by IOA.

Qualifications

• 3+ years of account management experience.
• 5+ years in the insurance industry.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Coordinate day-to-day administrative activities and customer service.
• Manage policy expirations and renewals.
• Negotiate coverages and present proposals.
• Monitor accounts receivable and collect balances.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure data accuracy and completeness across systems.
• Maintain timely communication with the account team.
• Deliver proactive service and quick responses to requests.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.

Skills

Account management

Customer service

Communication

Analytical skills

Education

P&C license

CIC designation

Tools

MS Office

Agency management systems

Job description

Insurance Office of America, Inc. is seeking an Account Manager for Commercial Lines to manage a book of business, retain clients, and support new business. The role requires active P&C licensing and ability to work Pacific Time Zone hours.

Remote work is open to several states, with occasional on-site requirements per policy. Competitive salary, benefits, and opportunities for growth are offered by IOA.