Remote Account Manager - Commercial Lines

Insurance Office Of America, Inc.; Marana (AZ); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations and sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, ensure client retention, and support new business growth. The role covers policy administration, billing, claims handling, and renewal negotiations, with leadership responsibilities for the account team.

The position requires an active P&C license, 3+ years in account management (or 5+ years in insurance), strong analytical and communication skills, and proficiency with MS Office.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active P&C license; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance knowledge

Client needs analysis

Communication

Problem solving

MS Office

Education

Active P&C license

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, ensure client retention, and support new business growth. The role covers policy administration, billing, claims handling, and renewal negotiations, with leadership responsibilities for the account team.

The position requires an active P&C license, 3+ years in account management (or 5+ years in insurance), strong analytical and communication skills, and proficiency with MS Office.