Remote Account Manager - Commercial Lines

Insurance Office Of America, Inc.; Chandler (AZ); Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Respectful culture

Job summary

Insurance Office of America seeks an Account Manager for Commercial Lines in a role that balances client service, renewal management, and new business support. You will oversee an assigned book, coordinate day-to-day activities, and resolve complex issues to ensure retention and satisfaction.

The ideal candidate holds a current active P&C license, strong analytical capabilities, and excellent communication skills, with proficiency in MS Office.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license; professional designation (CIC or equivalent) preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain agency management systems and carrier/vendor platforms; ensure data accuracy.
• Renewals: conduct client research, prepare submissions, negotiate coverages, present proposals.

Skills

Account management

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America seeks an Account Manager for Commercial Lines in a role that balances client service, renewal management, and new business support. You will oversee an assigned book, coordinate day-to-day activities, and resolve complex issues to ensure retention and satisfaction.

The ideal candidate holds a current active P&C license, strong analytical capabilities, and excellent communication skills, with proficiency in MS Office.