Remote Account Manager - Commercial Insurance (PT Hours)

Insurance Office Of America, Inc.; Tualatin (OR); Teletrabalho; USD 75 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-paid health insurance

Paid holidays, vacations, and sick时间

401K with employer match

Professional growth and career options

Work-life balance

Community service commitment

Supportive teammates

Resumo da oferta

IOA – Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines who will manage an assigned book of business, drive client retention, and support new business development across multiple carriers.

You will coordinate day-to-day account activities, respond to client requests, handle policy administration, billing, claims, renewals, and ensure data accuracy in agency systems while maintaining timely communication with the team.

Qualificações

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Active licensing; CIC or equivalent designation preferred.
• Strong analytical, problem-solving and decision-making skills.
• Excellent customer service, communication, multitasking and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsabilidades

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure timely completion and clear workload communication.
• Deliver proactive service and adapt to client needs.
• Stay updated on company policies and procedures.

Conhecimentos

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

Formação académica

High School Diploma (or equivalent)

Ferramentas

MS Office

Descrição da oferta de emprego

IOA – Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines who will manage an assigned book of business, drive client retention, and support new business development across multiple carriers.

You will coordinate day-to-day account activities, respond to client requests, handle policy administration, billing, claims, renewals, and ensure data accuracy in agency systems while maintaining timely communication with the team.