Remote Account Manager - Commercial Insurance & Growth

Insurance Office of America; Washington; Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid holidays

Career growth

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, maintain retention, and support new business.

The role coordinates daily administrative tasks, handles policy administration, billing, claims, and renewal negotiations, with a focus on service excellence and timely communications. Remote work is available with an EST schedule, and occasional on-site presence in Gainesville, GA.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Required active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Lead daily activities of the account management team and maintain excellent customer service.

Skills

Account management

Insurance knowledge

Analytical skills

Communication

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, maintain retention, and support new business.

The role coordinates daily administrative tasks, handles policy administration, billing, claims, and renewal negotiations, with a focus on service excellence and timely communications. Remote work is available with an EST schedule, and occasional on-site presence in Gainesville, GA.