Remote Account Manager - Commercial Insurance & Growth

Insurance Office of America; Springfield (MA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with company match

Paid holidays & vacation

Career progression

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business growth. The role emphasizes proactive service, policy administration, and issue resolution for clients.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), strong analytical and communication skills, and proficiency with MS Office.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Strong knowledge of insurance brokerage and client needs.
• Excellent analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational abilities.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Maintain policy administration, billing, claims, and coverage analyses; monitor expirations and renewals.

Skills

Account management experience

Insurance industry knowledge

Analytical skills

Customer service

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business growth. The role emphasizes proactive service, policy administration, and issue resolution for clients.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C licensing (CIC preferred), strong analytical and communication skills, and proficiency with MS Office.