Remote Account Manager — Commercial Insurance (Construction)

Insurance Office of America; Collingswood (NJ); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Career growth

Team environment

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, ensure retention, and support new business with hybrid work options.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license (CIC preferred), and strong analytical, customer service, and communication skills. The role offers growth opportunities and a supportive team environment.

Qualifications

• Minimum 3–5 years in account management or 5+ years in the insurance industry.
• Active P&C license required; CIC designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Renewals, policy management, billing, claims analysis, and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
• Monitor accounts receivable and follow up on delinquent balances.
• Communicate frequently with the account team regarding workload and issues.

Skills

Account management

Customer service

MS Office

Analytical skills

Communication

Multitasking

Organizational skills

Education

Active property & casualty (P&C) license

CIC designation

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, ensure retention, and support new business with hybrid work options.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, active P&C license (CIC preferred), and strong analytical, customer service, and communication skills. The role offers growth opportunities and a supportive team environment.