Remote Account Manager - Commercial Insurance (Construction)

Insurance Office of America; Clarksville (TN); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid holidays and time off

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate daily administrative tasks, respond to client requests, and handle policy administration, billing, and claims.

The role involves renewal negotiations, data accuracy in agency systems, and proactive service to maintain high client satisfaction.

Qualifications

• 3-5 years of account management experience, or 5+ years in the insurance industry.
• Strong knowledge of insurance brokerage and client needs.
• Excellent communication and service orientation.

Responsibilities

• Manage an assigned book of business with focus on retention and growth.
• Coordinate day-to-day admin and customer service activities.
• Handle policy administration, billing, claims, and coverage analyses.
• Renewals management and client submissions, negotiating coverages.

Skills

Account management

Customer service

Analytical thinking

Microsoft Office

Communication

Education

High School Diploma or equivalent

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. You will coordinate daily administrative tasks, respond to client requests, and handle policy administration, billing, and claims.

The role involves renewal negotiations, data accuracy in agency systems, and proactive service to maintain high client satisfaction.