Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Windermere (FL); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Paid vacation

Sick time

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating daily admin tasks, handling policy administration, billing, claims, and renewal analyses.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, active P&C licensing, strong analytical and communication skills, and proficiency in MS Office.

Qualifications

• 3-5 years of account management experience or 5+ years in the insurance industry.
• Active property & casualty (P&C) license is required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Maintain policy expirations and renewals, conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor reports and take action on delinquent accounts, collecting outstanding balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

Skills

Account management

P&C licensing

Communication

Problem solving

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating daily admin tasks, handling policy administration, billing, claims, and renewal analyses.

The ideal candidate will have 3–5 years in account management or 5+ years in insurance, active P&C licensing, strong analytical and communication skills, and proficiency in MS Office.