Remote Account Manager - Commercial Insurance

Insurance Office Of America, Inc.; Paradise (NV); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive salary with bonusPotential

Company-paid health insurance

401K with employer match

Professional growth opportunities

Work-life balance focus

Job summary

Insurance Office of America in Paradise, NV is seeking an Account Manager - Commercial Lines to manage an assigned book, retain accounts, and support new business. You will coordinate day-to-day admin, handle policy administration, billing, and renewals, while maintaining data accuracy and client service excellence.

The ideal candidate has 3+ years in account management within insurance, an active P&C license, and strong MS Office skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure timely completion and maintain open communication with the team.
• Deliver excellent service and proactively anticipate needs.

Skills

Account management

Customer service

Analytical skills

Communication

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Insurance Office of America in Paradise, NV is seeking an Account Manager - Commercial Lines to manage an assigned book, retain accounts, and support new business. You will coordinate day-to-day admin, handle policy administration, billing, and renewals, while maintaining data accuracy and client service excellence.

The ideal candidate has 3+ years in account management within insurance, an active P&C license, and strong MS Office skills.