Remote Account Manager, Commercial Lines Insurance

Insurance Office Of America, Inc.; Livermore (CA); Hybrid; USD 75,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacation

Sick time

Job summary

Insurance Office of America, Inc. seeks an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, handle service requests, billing, and renewals, and ensure accuracy across systems.

The role requires an active P&C license, PT hours in Pacific Time, and strong client-service skills within a hybrid remote/on-site environment across CA, NV, OR, WA, and AZ.

Qualifications

• Active P&C license (required); CIC designation preferred.
• 3+ years account management or 5+ years in insurance.
• Strong analytical, problem-solving and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational abilities.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.

Skills

Account management

Insurance knowledge

Analytical skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High School Diploma

CIC designation

Tools

MS Excel

MS Word

Outlook

Job description

Insurance Office of America, Inc. seeks an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new business development. You will coordinate day-to-day admin, handle service requests, billing, and renewals, and ensure accuracy across systems.

The role requires an active P&C license, PT hours in Pacific Time, and strong client-service skills within a hybrid remote/on-site environment across CA, NV, OR, WA, and AZ.