Remote Account Manager: Client Success & Staffing

Jobvite, Inc.; New Albany (OH); Hybrid; USD 50,000 - 65,000; Full time

Job summary

Weiser is seeking a professional candidate for a hybrid remote role in New Albany, Ohio. The position involves managing client relationships, coordinating staffing for security officers, and ensuring compliance with timekeeping and company policies.

The successful candidate will meet monthly with clients, supervise training and placement, and address performance issues as needed, maintaining open lines of communication and delivering reliable client service.

Qualifications

• Professional conduct and professional demeanor.
• Ability to follow company policies and procedures.
• Strong communication and coordination skills.

Responsibilities

• Follow all Weiser policies and procedures.
• Meet with clients monthly to complete Service Call Reports and follow up on requests.
• Develop and maintain open communication with clients and employees.
• Interview, select, and coordinate training and placement of Security Officers with Branch/Operations Manager.
• Ensure staffing at assigned accounts meets required hours (32 hpw) and respond on-call to emergencies.
• Build, improve and maintain relationships with clients and employees.
• Document and address employee performance issues per policy.

Job description

Weiser is seeking a professional candidate for a hybrid remote role in New Albany, Ohio. The position involves managing client relationships, coordinating staffing for security officers, and ensuring compliance with timekeeping and company policies.

The successful candidate will meet monthly with clients, supervise training and placement, and address performance issues as needed, maintaining open lines of communication and delivering reliable client service.