Remote Account Manager: Client Success & Onboarding

Ai Market Dominance; Arizona; Remote; USD 23,000 - 29,000; Full time

Benefits offered by this job

Remote work

Paid vacation

PTO

Job summary

Ai Market Dominance, a branding and digital marketing agency, seeks an Account Manager to be the main liaison for contractor clients, keeping content on track and ensuring client satisfaction. Training will cover SEO, PPC, and Google Local Services Ads.

You’ll work in a remote, full-time role with training on AI content creation and marketing tools, collaborating with production and marketing teams to deliver consistent results for plumbing clients.

Qualifications

• 2+ years of client-facing experience in service industries
• Curious about marketing and how small businesses win customers
• Strong organization and multitasking skills
• Clear, friendly communication on calls, Zoom, and in writing
• Self-motivated in a fast-paced remote environment

Responsibilities

• Be the main point of contact for a portfolio of contractor clients by phone, Zoom, email, and chat
• Onboard new clients and set clear expectations from day one
• Support clients as they learn and use AI tools for content, video, and marketing
• Coordinate content approvals between clients and production team to ensure weekly posts go out on time
• Hold monthly check-in calls to share wins, results, and next steps in plain language
• Respond to client messages within 3 business hours and manage the shared support inbox daily
• Track and follow up on support tickets until they're resolved
• Keep CRM records accurate: calls, emails, meetings, and updates
• Review SEO, PPC, and LSA reports with our specialists and present them to clients
• Send a short end-of-day recap of what you did and what's still open

Skills

Client-facing experience

Marketing curiosity

Strong organization

Clear communication

Self-motivated

Job description

Ai Market Dominance, a branding and digital marketing agency, seeks an Account Manager to be the main liaison for contractor clients, keeping content on track and ensuring client satisfaction. Training will cover SEO, PPC, and Google Local Services Ads.

You’ll work in a remote, full-time role with training on AI content creation and marketing tools, collaborating with production and marketing teams to deliver consistent results for plumbing clients.