Remote Account Manager – Captive Insurance Growth & Service

One80 Intermediaries Inc.; Northern (KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401k

Employee assistance

Tuition reimbursement

Paid time off

Holidays

Job summary

One80 Intermediaries Inc. is seeking an organized Account Manager to join our Revenue Team, focusing on captive and commercial P&C client service, new business, renewals, and policy coordination.

This role reports to a Senior Account Executive and emphasizes accuracy, regulatory compliance, and proactive client support. The ideal candidate has 3+ years of insurance experience, holds or aims for a P&C license, and can collaborate with brokers and clients to deliver tailored coverage, loss

Qualifications

• At least 3 years’ experience in captive and/or commercial Property/Casualty insurance.
• Associate’s degree in a relevant field; equivalent experience considered.
• Active P&C license or ability to obtain within 90 days.
• Insurance designations (CPCU/AU/ARM/ACI) preferred.
• Excellent customer service and relationship management.
• Strong written and verbal communication abilities.
• Proficient in CRM software and Microsoft Office; Salesforce a plus.
• Analytical, detail oriented, and able to multitask in a fast-paced environment.
• Team player willing to collaborate across departments.

Responsibilities

• Oversee new business and renewal processes, including applications, loss summaries, quotes, and proposals.
• Respond promptly to client and broker inquiries.
• Collaborate with Sales to drive new business and retain renewals.
• Coordinate with brokers and clients on coverages and endorsements.
• Review Loss Runs and summarize claims portfolios.
• Review policies and related documentation for accuracy and quality.
• Assist with coverage changes, binders, and endorsements; identify cross-sell opportunities.
• Develop ongoing client retention initiatives with the Chief Revenue Officer.
• Maintain accurate and compliant client records.
• Renew and bill policies; ensure accuracy and process corrections as needed.
• Stay informed on industry developments and products.
• Utilize Salesforce for input, documentation, and tasks.
• Provide clear answers to clients and brokers.
• Draft policy forms, declarations, notices, and endorsements using ISO/manuscript forms.
• Prepare and review related documentation including policies, reinsurance, and billing inputs.
• Maintain relationships with auditors, actuaries, attorneys, TPAs, carriers, reinsurers, and fronting carriers.
• Coordinate with claims to obtain loss data.
• Demonstrate working proficiency with AI tools.

Skills

Client relationship management

Communication skills

Sales collaboration

Policy coordination

Loss analysis

Record maintenance

AI proficiency

CRM software

Microsoft Office

Salesforce

Education

Associate’s degree

Tools

CRM software

Salesforce

Microsoft Office

Job description

One80 Intermediaries Inc. is seeking an organized Account Manager to join our Revenue Team, focusing on captive and commercial P&C client service, new business, renewals, and policy coordination.

This role reports to a Senior Account Executive and emphasizes accuracy, regulatory compliance, and proactive client support. The ideal candidate has 3+ years of insurance experience, holds or aims for a P&C license, and can collaborate with brokers and clients to deliver tailored coverage, loss