Remote Account Manager Associate, Commercial Lines (PT)

Insurance Office Of America, Inc.; Lakeside (CA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid holidays

401K with employer match

Growth opportunities

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the account team in California and surrounding states. The role emphasizes policy administration, renewals, and client service within a remote-capable environment.

You will work with limited supervision from senior staff, ensuring accurate processing, timely responses, and adherence to regulatory requirements. A strong license and insurance knowledge are essential.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Strong knowledge of insurance brokerage and client needs.
• Excellent communication, multitasking and organizational skills.

Responsibilities

• Provide administrative and customer service support to the account team and clients.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations, renewals, and data accuracy in agency systems.
• Support renewal submissions, negotiations, and client communications.
• Monitor delinquent accounts and assist with collections when needed.

Skills

Account management experience

Insurance industry knowledge

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the account team in California and surrounding states. The role emphasizes policy administration, renewals, and client service within a remote-capable environment.

You will work with limited supervision from senior staff, ensuring accurate processing, timely responses, and adherence to regulatory requirements. A strong license and insurance knowledge are essential.