Remote Account Manager Associate, Commercial Lines

Insurance Office Of America, Inc.; Queen Creek (AZ); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401K with employer match

Paid holidays & time off

Career growth

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines. The role supports the account team, handling policy administration, billing, claims and renewals with guidance from senior staff. Strong client service, organization, and licensing are essential.

Remote role open to qualified U.S. residents; occasional onsite work may be required per policy. IOA offers competitive pay and benefits, plus growth opportunities within a collaborative team environment.

Qualifications

• 3+ years account management experience or 5+ years in the insurance industry
• Active P&C license; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills

Responsibilities

• Provide administrative and customer service support to the account team and related roles
• Manage policy expirations and renewals and assist with underwriting information
• Handle billing, claims, and coverage analysis
• Maintain agency management systems and ensure data accuracy
• Communicate workload status and issues to the account team
• Participate in continuous improvement and adhere to company policies

Skills

Account management

Customer service

Analytical skills

MS Office

Communication

Education

High School Diploma

Tools

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines. The role supports the account team, handling policy administration, billing, claims and renewals with guidance from senior staff. Strong client service, organization, and licensing are essential.

Remote role open to qualified U.S. residents; occasional onsite work may be required per policy. IOA offers competitive pay and benefits, plus growth opportunities within a collaborative team environment.