Remote Account Manager Associate, Commercial Lines (P&C)

Insurance Office Of America, Inc.; Spokane (WA); Remote; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays & vacation

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America, Inc. is hiring an Account Manager Associate - Commercial Lines. The role supports the account team, handles policy administration, billing, claims, and renewals, and ensures service excellence.

The ideal candidate has 3+ years in account management, an active P&C license, and strong communication and analytical skills. Remote work is available with some on-site requirements based on policy. IOA offers competitive compensation and benefits.

Qualifications

• 3+ years of account management experience or 5+ years in insurance
• Active P&C license and PT hours familiarity
• Strong analytical, problem solving, and decision-making skills

Responsibilities

• Provide administrative and customer service support to the account team and producers
• Handle policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals; renewals process and proposals
• Assist in reviewing contracts for proper coverages
• Monitor delinquent accounts and manage accounts receivable
• Maintain agency systems and data accuracy
• Communicate workload status and issues with the team
• Deliver excellent service and seek process improvements

Skills

Account management

Analytical skills

Customer service

Communication skills

Education

High school diploma

Tools

MS Office

Job description

Insurance Office of America, Inc. is hiring an Account Manager Associate - Commercial Lines. The role supports the account team, handles policy administration, billing, claims, and renewals, and ensures service excellence.

The ideal candidate has 3+ years in account management, an active P&C license, and strong communication and analytical skills. Remote work is available with some on-site requirements based on policy. IOA offers competitive compensation and benefits.