Remote Account Follow-Up Specialist (Billing & Claims)

Harris Computer; Massachusetts; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Career growth

Medical benefits

Vacation + personal days

Employee stock ownership

401K & life insurance

Community involvement

Flexible work arrangements

Job summary

MEDHOST, a division of Harris, seeks an Account Follow-up Representative I to resolve outstanding insurance balances on hospital patient accounts. The role involves learning multiple hospital systems, researching claims, and handling basic insurance follow-up to ensure timely accounts receivable resolution.

This remote role welcomes candidates nationwide in the US, with preference for CST or EST time zones. Wage is $18–$26 per hour.

Qualifications

• High School or equivalent diploma required.
• 1+ years' experience in related field (recent graduate of Medical Billing and Coding coursework accepted in lieu of experience).
• Knowledge of computer applications or other automated systems, such as Excel spreadsheets, Word, email, and database software in working assignments.
• Proficiency with telephone systems for outbound/inbound calls.
• Access PHI in accordance with departmental assignments and guidelines.
• Demonstrated arithmetic accuracy and attention to detail.

Responsibilities

• Timely follow-up on hospital patient accounts that are outstanding for insurance payment and verify claim status.
• Work 30-40 patient accounts per day for assigned payor(s).
• Communicate with insurance companies for payment of outstanding balances.
• Perform research on accounts and route through appropriate workflows.
• Document research findings and next steps toward resolution.

Skills

Excellent communication

Detail oriented

Customer service oriented

Able to multi-task

Fast learner

Adaptable under pressure

Team player

Education

High School diploma

Medical Billing and Coding coursework

1+ years' experience in related field

Tools

Excel

Word

Email systems

Database software

Job description

MEDHOST, a division of Harris, seeks an Account Follow-up Representative I to resolve outstanding insurance balances on hospital patient accounts. The role involves learning multiple hospital systems, researching claims, and handling basic insurance follow-up to ensure timely accounts receivable resolution.

This remote role welcomes candidates nationwide in the US, with preference for CST or EST time zones. Wage is $18–$26 per hour.