Remote Account Executive - Vehicle Title Solutions

Vitu; North Carolina; Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Healthcare Coverage

HSA & FSA

Generous PTO

Pet Insurance

Retirement Planning

ID Theft Insurance

Life & Disability

Accident & Hospital

Tuition Reimbursement

Company-provided vehicle

Job summary

Vitu in North Carolina seeks an Account Executive to build and maintain client relationships, deliver training, and support state vehicle titling and registration practices. The AE is the face of Vitu and the voice of the customer across NC.

This remote role requires strong communication, problem solving, and the ability to travel up to 150 miles, 4–5 days a week. Compensation ranges from $55k to $70k, plus a company vehicle and robust benefits.

Qualifications

• Excellent communication, retention, and training skills
• Troubleshooting and problem-solving skills
• Strong writing skills with attention to detail
• Familiar with various DMS systems used by Vitu clients
• Clean driving record and valid state license
• Knowledge of state regulations for registration processing
• Chrome/Firefox configuration experience
• MS Word, Excel, and Google Suite proficiency
• Ability to communicate with high-level executives
• Independent work with limited supervision
• Positive attitude
• Travel up to 150 miles, 4–5 days a week
• Account management in a B2B environment preferred

Responsibilities

• Build customer relationships with principals, GMs, GSMs, Finance, and title clerks in dealerships
• Act as client advocate for all products and services
• Deliver high level, white-glove customer service to dealers
• Respond promptly to calls and emails
• Resolve issues and troubleshoot
• Proactively identify and communicate client needs
• Arrive on time for scheduled appointments
• Escalate and report issues with ownership and follow-up
• Provide ongoing training as needed
• Provide backup phone coverage during business hours and after-hours on rotation
• Proactive reporting and issue analysis
• Monthly review of volume
• Review and act on utilization dashboards
• Ensure state compliance in related areas
• Handle DMV administrative duties as delegated

Skills

Excellent communication

Training skills

Troubleshooting

Strong writing

DMS experience

Clean driving record

State regulations knowledge

Chrome/Firefox configuration

MS Word/Excel/Google Suite

Executive communication

Independent work

Positive attitude

Travel up to 150 miles

Account management (B2B)

Tools

DMS systems

Job description

Vitu in North Carolina seeks an Account Executive to build and maintain client relationships, deliver training, and support state vehicle titling and registration practices. The AE is the face of Vitu and the voice of the customer across NC.

This remote role requires strong communication, problem solving, and the ability to travel up to 150 miles, 4–5 days a week. Compensation ranges from $55k to $70k, plus a company vehicle and robust benefits.