Remote Account Executive: Travel & Data Analytics

BCD; United States; On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Flexible working hours

Remote work opportunities

Career development

Wellbeing resources

Travel industry perks

Inclusive work environment

Job summary

BCD Travel is seeking an Account Executive (Remote) to manage a portfolio of small to medium accounts and support a Global Account Manager with core client-facing responsibilities.

You will handle customer service, data preparation, analysis, business planning, client reviews, reporting, and projects using CRM tools and standard travel industry practices. This is a full-time remote role in the United States.

Qualifications

• Knowledge of project management and Global Distribution Systems (GDS)
• Extensive knowledge of travel industry dynamics obtained through agency or procurement experience as well as business analysis and financial acumen
• Prior experience with Microsoft Excel, Powerpoint, and data analytics
• Good command of the English language
• Knowledgeable in client technology tools
• You have a College, Associate, or University degree or equivalent experience

Responsibilities

• Monitor customer feedback to identify and resolve issues
• Review and resolve discrepancies, i.e. credit card reconciliation
• Work with customers to either develop a business plan or support the execution of the plan, when applicable
• Experience in Quality/Account management methodology and Customer Service
• Working with CRM tools and thorough knowledge of appropriate technology enablers
• Analyze and develop plans specific to client needs from a project experience standpoint

Skills

Customer service

Data analysis

Project management

CRM tools

English proficiency

Travel industry knowledge

Education

College degree

Associate degree

University degree

Tools

GDS

Excel

PowerPoint

Job description

BCD Travel is seeking an Account Executive (Remote) to manage a portfolio of small to medium accounts and support a Global Account Manager with core client-facing responsibilities.

You will handle customer service, data preparation, analysis, business planning, client reviews, reporting, and projects using CRM tools and standard travel industry practices. This is a full-time remote role in the United States.