Remote Account Executive — DMV & Government Solutions

Vitu; Maryland; Remote; USD 60,000 - 68,000; Full time

Benefits offered by this job

Healthcare Coverage

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Generous PTO

Retirement Planning

Tuition Reimbursement

Life and Disability Insurance

ID Theft Insurance

Commuter Benefits

Pet Insurance

Accident & Hospital Insurance

Job summary

Vitu is seeking an Account Executive (Remote from Maryland) to manage and grow relationships with dealership and TSA clients. You will train users on the Vitu platform, review MVA paperwork processes, and ensure compliance with EVR and DMV regulations.

The role emphasizes proactive client support, cross-state collaboration, and driving ongoing improvements while maintaining strong executive-level communication. Competitive compensation and benefits accompany a flexible remote setup.

Qualifications

• Experience with Reports of Sale and related MVA documents for new and used vehicles.
• Account management in a business-to-business environment preferred.
• Experience with MVA accounting and bundle reconciliation.
• EVR program knowledge (E-filing) required.
• Knowledge of MVA regulations pertaining to registration processing.
• Experience with Chrome and Firefox configuration and settings.
• Proficient with Microsoft Word, Excel, and Google Drive.
• Able to effectively communicate with high-level executives.
• Able to work independently with limited supervision.

Responsibilities

• Virtually train dealership and TSA personnel on the use of Vitu.
• Meet virtually with dealership and TSA management to review processes and procedures pertaining to their MVA paperwork.
• Monitor error rates, active user list, and approvals to ensure compliance with MVA's regulations.
• Maintain a strong business relationship with key dealership and TSA personnel.
• Provide Vitu/VITU support via phone, chat, and email as needed.
• Deliver exceptional customer service and support by being responsive and proactive to customer needs.
• Client Advocate - Suggests improvements to the program on behalf of the client and addresses client issues and concerns.
• Compliance - Ensure that the dealership/TSA is following MVA EVR procedures and regulations by conducting compliance audits.
• MVA Support - The AE will be called on by clients to answer or find the answer to complex DMV issues.
• Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.

Skills

MVA documents experience

Account management

MVA accounting

EVR knowledge

MVA regulations

Chrome/Firefox configuration

MS Word/Excel/Google Drive

Executive communication

Independent work

Job description

Vitu is seeking an Account Executive (Remote from Maryland) to manage and grow relationships with dealership and TSA clients. You will train users on the Vitu platform, review MVA paperwork processes, and ensure compliance with EVR and DMV regulations.

The role emphasizes proactive client support, cross-state collaboration, and driving ongoing improvements while maintaining strong executive-level communication. Competitive compensation and benefits accompany a flexible remote setup.