Remote Account Director, Revenue Lifecycle Growth

Neocol; Northern (KY); Hybrid; USD 125,000 - 180,000; Full time

Benefits offered by this job

Monthly home office stipend

Employer‑matched 401(k)

Comprehensive medical, dental, and vis

Flexible time off

Job summary

Neocol is seeking an Account Director for Revenue Lifecycle Management, a senior leadership role overseeing a portfolio of subscription‑based clients. You will own health, growth, and satisfaction end to end, from expansion opportunities to shaping new statements of work.

Remote-first with 10–25% travel, you will act as trusted client advisor and hands‑on Engagement Manager, guiding delivery, governance, and executive stakeholder management while leading growth and profitability for engagements.

Qualifications

• 10+ years in client services, consulting, or professional services with direct account ownership.
• Proven track record growing accounts and managing portfolio revenue and margin.
• Experience leading enterprise Salesforce engagements and SOW development.

Responsibilities

• Own and grow an assigned portfolio of Neocol accounts against revenue targets.
• Lead proposals and statements of work (SOWs); partner with Sales on pre-sales activities, including scope reviews and deck preparation.
• Serve as a senior billable resource on Revenue Cloud engagements, maintaining a billable quota while ensuring delivery quality and client satisfaction.
• Own account planning, forecasting, and client KPIs (CSAT) with visibility into delivery risk, margin, and capacity.
• Collaborate cross-functionally to align staffing and delivery outcomes.
• Capture feedback and best practices to refine Neocol’s playbooks and offerings.
• Serve as a public face for Neocol in thought leadership, events, and customer success.

Skills

Executive presence

Account management

Strategic thinking

Stakeholder management

Tools

Salesforce Revenue Cloud

JIRA

Smartsheet

Slack

Google Workspace

Job description

Neocol is seeking an Account Director for Revenue Lifecycle Management, a senior leadership role overseeing a portfolio of subscription‑based clients. You will own health, growth, and satisfaction end to end, from expansion opportunities to shaping new statements of work.

Remote-first with 10–25% travel, you will act as trusted client advisor and hands‑on Engagement Manager, guiding delivery, governance, and executive stakeholder management while leading growth and profitability for engagements.