Remote Account Credit Status Specialist

HRS Talent Solutions; Phoenix (AZ); Remote; USD 41,000 - 44,000; Part time

Job summary

HRS Talent Solutions seeks an Account Credit Customer Service Assistant for a remote, part-time role. You will help customers understand billing stages, locate the correct account and credit reference, and describe statuses using verified information.

You will route disputes to billing specialists, deliver concise replies from the system, and record what was explained. Training on credit fields and referral limits is provided; prior billing experience helps but is not required.

Qualifications

• Previous billing experience is helpful but not necessary.
• Customer service or office administration backgrounds can also fit, and the company will train beginners on its credit fields and referral limits.
• You should be comfortable with numbers and unwilling to guess when a status is unclear.

Responsibilities

• Review assigned online account-credit questions.
• Match the person and credit reference to the correct account.
• Distinguish approved, available, and applied statuses.
• Send a concise reply from verified system information.
• Route amount or application disputes to billing specialists.
• Record what was explained and what remains pending.
• Follow privacy rules for account documents.

Skills

Customer service

Office administration

Numerical comfort

Job description

HRS Talent Solutions seeks an Account Credit Customer Service Assistant for a remote, part-time role. You will help customers understand billing stages, locate the correct account and credit reference, and describe statuses using verified information.

You will route disputes to billing specialists, deliver concise replies from the system, and record what was explained. Training on credit fields and referral limits is provided; prior billing experience helps but is not required.