Remote AR & Credit Specialist

GCG; Austin (TX); Remote; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Paid time off

Holidays & parental leave

Job summary

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, pursue timely collections, and resolve payment issues in a fast-paced environment.

This remote role requires aligning your schedule with Eastern Time Zone business hours, collaborating withSales and leadership to resolve past-due accounts, and maintaining accurate postings for checks, ACH, wire, and card payments.

Qualifications

• Minimum 2 years of accounts receivable and collections experience.
• Associate degree in Accounting or related field preferred.
• Strong attention to detail with the ability to manage multiple priorities.
• Solid customer service and communication skills, including professional collections conversations.
• Ability to collaborate effectively with sales and internal partners.
• Working knowledge of accounting and ERP/manufacturing systems.
• Proficiency with basic financial calculations, including percentages, ratios, and reconciliations.
• Comfortable working independently while contributing positively to a team environment.

Responsibilities

• Manage a portfolio of customer accounts, focusing on timely collections and delinquency reduction (DSO).
• Conduct collection calls and written correspondence in a goal-oriented, high-volume environment.
• Provide responsive customer service related to billing inquiries, short payments, disputes, and account discrepancies.
• Monitor and maintain assigned accounts, including adjustments, reconciliations, and small balance write-offs.
• Partner closely with Sales and, when needed, senior leadership to accelerate the resolution of past-due accounts.
• Maintain accurate and up-to-date account postings for checks, ACH, wire, and credit card payments.
• Research and resolve unapplied cash and payment discrepancies.
• Process debit and credit memos as needed to ensure accurate account balances.
• Retrieve and process mail from the company PO Box and complete manual bank deposits as required.
• Manually process credit card payments through third-party systems when necessary.
• Manage customer billing and payment activity within customer portals.
• Document account activity clearly and consistently to support internal reporting and collaboration.

Skills

Accounts receivable

Collections

Customer service

Communication

ERP systems

Analytical skills

Education

Associate degree in Accounting

Tools

ERP/Manufacturing systems

Microsoft Excel

Job description

GCG Connectivity & Power Solutions is seeking an Accounts Receivable & Credit Specialist to join our Accounting & Finance team. You will manage customer accounts, pursue timely collections, and resolve payment issues in a fast-paced environment.

This remote role requires aligning your schedule with Eastern Time Zone business hours, collaborating withSales and leadership to resolve past-due accounts, and maintaining accurate postings for checks, ACH, wire, and card payments.