Remote 3rd Party HC Collections - (Central Zone preferred)

Account Control Technology; Houston (TX); À distance; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Generous bonus opportunity

Health, dental and vision benefits; 4

Résumé du poste

Account Control Technology is hiring for a Remote Call Center Representative in a work-from-home setup. The role focuses on third-party healthcare collections with communication by telephone and written correspondence, aiming to resolve unpaid accounts.

Candidates should have experience in healthcare collections, be self-motivated, and possess strong communication and computer skills. The position offers paid training, team support, growth opportunities, and a comprehensive benefits package.

Qualifications

• High levels of ambition, keen to grow their career.
• Experience with healthcare 3rd party collections.
• A positive, friendly demeanor who finds joy in everyday life.
• Strong communication skills.
• Proficient computer skills.
• The ability to work and prioritize independently.

Responsabilités

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts.
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received.
• Skip tracing to locate consumer contact information.
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations.
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties.
• Complying with and staying up-to-date on all TSI policies and procedures.
• Maintaining knowledge of functional areas, company policies, and procedures.
• Providing feedback to management concerning possible problems or areas of improvement.
• Making recommendations to implement improved processes.
• Performing other duties as assigned by management.

Connaissances

Communication skills

Independent work

Computer skills

Ambition to grow

Description du poste

Account Control Technology

Remote 3rd Party HC Collections - (Central Zone preferred)

US-KS-Dodge City

Job ID: 2026-3325

# of Openings: 15

Category: Collections

Dodge City, Kansas

Overview

Work Location: This is a remote/work from home position (CST/EST considered)

Compensation: $18-24/hour based on 3rd party HC experience

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Qualified candidates must have 3rd party healthcare collections experience.

Why should you consider TSI ?

• Work from home
• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Responsibilities

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received
• Skip tracing to locate consumer contact information
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
• Complying with and staying up-to-date on all TSI policies and procedures
• Maintaining knowledge of functional areas, company policies, and procedures
• Providing feedback to management concerning possible problems or areas of improvement
• Making recommendations to implement improved processes
• Performing other duties as assigned by management

Qualifications

• High levels of ambition, keen to grow their career
• Experience with healthcare 3rd party collections
• A positive, friendly, demeanor who finds joy in everyday
• Strong communication skills
• Proficient computer skills
• The ability to work and prioritize independently

For Remote Positions:

• The minimum internet speed requirements for remote work are as follows:
  • Broadband internet connection (No DSL, or Dial Up)
  • Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
  • Speed Test Results: 25 mbps download, 20 mbps upload

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.

Equal employment opportunity, including veterans and individuals with disabilities.