Remote 3rd-Party Collections Specialist | $17/hr + Bonus

CrossCheck, Inc.; Florida; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

401(k) with company match

Tuition Reimbursement

Paid Holidays

Sick Leave

Vacation Time

Bereavement Leave

Birthday Paid

Job summary

Optio Solutions, LLC is seeking a 3rd Party Collections Representative to join our fully remote team. The role requires at least 1 year of third-party debt collection experience and strong negotiation skills.

The position offers $17.00 per hour plus monthly bonus opportunities and requires state-specific hiring in FL, ND, OK, and TX. Successful candidates will work from home, handle past-due accounts, and adhere to client guidelines and regulations while maintaining high performance and precise

Qualifications

• Minimum of 1 year of third-party debt collection experience.
• Strong verbal and written communication skills.
• Proven ability to negotiate payment arrangements and work toward account resolution.
• Ability to work independently in a remote environment.

Responsibilities

• Contact consumers regarding past-due accounts.
• Explain account information, payment options, and resolution opportunities.
• Negotiate payment arrangements and settlements within guidelines.
• Respond to consumer questions professionally and effectively.
• Document collection activity and communications accurately.
• Follow company policies, procedures, and applicable laws.
• Meet individual and team performance expectations.
• Protect confidential information.
• Maintain productivity, attendance, and professionalism while working remotely.

Skills

Debt collection experience

Negotiation

Communication

Remote work ability

Job description

Optio Solutions, LLC is seeking a 3rd Party Collections Representative to join our fully remote team. The role requires at least 1 year of third-party debt collection experience and strong negotiation skills.

The position offers $17.00 per hour plus monthly bonus opportunities and requires state-specific hiring in FL, ND, OK, and TX. Successful candidates will work from home, handle past-due accounts, and adhere to client guidelines and regulations while maintaining high performance and precise