Remote 3rd-Party Collections Pro with Commission

LCS Financial Services Corporation; Bastrop (LA); A distancia; USD 42.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Commission

Mon-Fri schedule

Health insurance

Life & Disability

401k

Paid holidays

Discretionary time off

Team-oriented environment

Descripción de la vacante

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our nationwide team. You will manage inbound/outbound calls, negotiate settlements, and locate borrowers using skip-tracing tools while maintaining compliance and professionalism.

We offer 100% remote work, commission opportunities, a Monday–Friday schedule, and comprehensive benefits including health, life, vision, a 401k plan, and paid holidays.

Formación

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication and active listening.
• Ability to work independently while contributing to team goals.

Responsabilidades

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable collection laws and company policies.
• Maintain communication with management and team while working remotely.

Conocimientos

Negotiation

Verbal communication

Active listening

Work independence

Debt collection knowledge

Educación

High school diploma or equivalent

Herramientas

Skip-tracing tools

Collection management systems

Descripción del empleo

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join our nationwide team. You will manage inbound/outbound calls, negotiate settlements, and locate borrowers using skip-tracing tools while maintaining compliance and professionalism.

We offer 100% remote work, commission opportunities, a Monday–Friday schedule, and comprehensive benefits including health, life, vision, a 401k plan, and paid holidays.