Remote 3rd-Party Collections Pro | Commission

LCS Financial Services Corporation; Arkansas City (KS); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. This 100% remote role offers a performance-based commission structure and a Monday–Friday schedule.

You will manage delinquent accounts, negotiate settlements, and ensure regulatory compliance while maintaining professional customer interactions. Qualified candidates have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of applicable debt collection laws and regulations.
• Professionalism and reliability in a remote workspace.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable laws and regulatory requirements.
• Maintaining consistent communication with management and team while working remotely.
• Maintaining accurate and detailed account documentation.

Skills

Negotiation

Communication

Customer service

Self-motivation

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. This 100% remote role offers a performance-based commission structure and a Monday–Friday schedule.

You will manage delinquent accounts, negotiate settlements, and ensure regulatory compliance while maintaining professional customer interactions. Qualified candidates have at least 2 years in third-party debt collection, strong negotiation and communication skills, and the ability