Remodeling Operations Coordinator

Pj Fitzpatrick; Town of New Castle (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance 401(k) with Company MAt

Job summary

P.J. Fitzpatrick is seeking a Production Coordinator to serve as the central logistics link between customers, installation crews, warehouse, and the project manager.

You will manage scheduling, communications, and paperwork to ensure smooth transitions from sale to installation. You will monitor queues, coordinate with purchasing and warehouse, and keep customers updated on ETA, scheduling, and day-before confirmations while resolving installation day challenges.

Qualifications

• At least one (1) year experience working as a coordinator/dispatcher in construction, maintenance, or utilities industry.

Responsibilities

• Monitor job status queues to ensure cycle times are met for scheduling production-related tasks.
• Schedule installation with customer and crews with goal of achieving daily capacity targets.
• Ensure day of installations challenges are addressed and resolved (e.g. weather reschedules).
• Maintain timely and regular communication updates with customer (ETAs, scheduling, day prior install confirmations, problem resolution).
• Work with Purchasing Manager and Warehouse to ensure materials are ordered and received.
• Coordinate with Project Manager to ensure installation details are prepared to send to crews.
• Ensure proper notation of all steps and customer communication is notated in operating system.
• Ensure job completion steps are completed by crew and project is closed out and paid in full.
• Inspect all post-install paperwork to ensure accuracy and completeness (in conjunction with Project Manager).
• Maintain punch list, update operating system and track materials.
• Maintain daily communicate with crews to ensure progress of jobs and adjust schedule accordingly.
• Coordinate with Project Manager all final payment arrangements with customers and provide status update to Accounting regarding unpaid jobs.
• Receive and resolve customer inquiries and concerns.
• Ensure sub-crew invoices and paperwork are received and accounted for on daily basis.
• Submit information to accounting

Skills

Coordination

Scheduling

Customer service

Communication

Time management

Education

High School Diploma or Equivalent

Job description

P.J. Fitzpatrick is seeking a Production Coordinator to serve as the central logistics link between customers, installation crews, warehouse, and the project manager.

You will manage scheduling, communications, and paperwork to ensure smooth transitions from sale to installation. You will monitor queues, coordinate with purchasing and warehouse, and keep customers updated on ETA, scheduling, and day-before confirmations while resolving installation day challenges.